We believe working with other people should be easy. Easy to communicate, easy to pay, and easy to see what’s being worked on.
Before we start any coding, we work with you to make sure we have outlined, planned, and documented your desired outcome.
We work to establish open communication and collaboration, so we can also mitigate feature creep.
As soon as we receive the signed agreement and/or at least 50% of your payment, we begin working on your project within 24 hours.
We also send you a link to our workspace and communication tool tracker for your project located in HeySpace.
Here is where the work begins. We use the requirements we gathered to create the project you’ve been dreaming about.
We also include testing in this stage, to ensure we’re going to deliver a quality project.
This is the fun part for us, because we get to deliver your project and get your feedback.
Your feedback is very important, because it helps us improve for the future to better serve you and future clients.
Frequently Asked Questions
Do you adjust code on Squarespace, Wix, Shopify, etc.?
Short answer, yes. As long as Squarespace, Wix, Shopify, etc. allow you to edit and save custom HTML code, we can handle it.
Do you edit pre-designed email templates from MailChimp, Mailerlite, Convertkit, etc.?
Sure do! As long as your email marketing platform allows you to edit and save custom HMTL, we’ve got you covered.
What do you charge?
We offer 3 packages: one-time service, a monthly service, and a yearly service. You can pick the one that best fits your needs here: Our Packages
How do I go about getting a refund?
If 30 days have passed and we do not perform any work, we will automatically issue a full refund.
We are fully transparent, which means we provide visibility to the services being worked on for you and we communicate if any issues arise.
We find this works best for everyone involved, so there are no surprises.
Otherwise, we do not offer refunds for work that is the HeySpace project board status of in-progress, testing, completed, or delivered.